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Hello! and Welcome to SWATT! 

Policies and Procedures for Rescue

​As an approved organization review this document prior to filling out Transport Request.

 

​Our company is gracious to give us free travel benefits. However, we fly standby. Standby means we do not have a confirmed seat. We are given empty seats on a flight. We are pretty good at routing, schedules, and choosing the best day and flights for a transport. Everyone involved needs to be flexible and available on the best travel day chosen for the transports to be successful. The person dropping off the rescue MUST meet volunteer at ticket counter of departing terminal 90 minutes prior to departure and MUST be available to return to airport to pick up the animal if the flight cancels. 

If you have an urgent situation, we may not be able to accommodate you. Southwest Airlines charges a "pet in cabin fee" of $95. This fee will be paid prior to the flight.

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​Process:

Now that you have been approved for our services. You can go to our website to fill out a Transport Request. Once completed, we will process the TR and post on FB and notify you once a volunteer is found. We will arrange transport. We coordinate transports via Facebook Group Message. All communications must stay within the FB Group Message and please keep comments reflective of information needed for each transport. Contacting a volunteer privately for arrangements outside the scope of our Mission is not allowed and can result in the removal from our Services. 

The rescue or approved transport coordinator will be added to the Facebook Group Message to help coordinate transport. Elaine Brown and Erica Plowman are admins of SWATT and will will oversee all transports. We are here to help instruct, coordinate, answer questions and help everything go as smoothly as possible. Please FB message as a 3-way group if you have any questions regarding a policy or a procedure. If an animal has a Special Need, this must be discussed with Admins prior to securing a transport. 

 

​Criteria to be met:

  • Jet-Set Pets Must:

  • Be 8 weeks old and fully weaned.

  • Be in good health and updated on all vaccinations and treated with flea, tick and heart worm medication.

  • Fit comfortably in soft carrier underneath the seat.

  • Be out of a shelter and okay with people handling him or her.

  • Be easy to handle and not aggressive as our volunteers will be strangers to them handling them all day. Volunteers must take them in and out of their carrier for security at the airport.

  • Two animals of the same breed (2 dogs or 2 cats) may travel together as long as they both fit comfortably in the carrier together.

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The rescue must provide:

  • $95 Pet Fee paid in advance via PayPal

  • All documentation including Health Certificate

  • Any medication, including natural (supplemental) calming chews or sedative

  • Airline approved pet carrier (soft sided 18X11X10.5 - no larger)

  • Small blanket 

  • Harness and leash

  • Small amount of food and treats

  • Pee pads

  • Waste bags

  • Toy or something small that belongs to the pet

For some transports, our volunteer may be able to transport the animal in a carrier provided by SWATT. Any provided carrier will be used for a SWATT transport only and remain with animal being transported. Volunteers will not be responsible to return any items after a transport is completed.

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Miscellaneous Requirements and Reminders:

  • Everyone involved in transport must have a working cell phone. 

  • Health Certificate must be submitted along with contact information on the FB Group Message for each individual transport for admins and Flight Angels/Volunteers to have access too prior to the day of the flight.  

  • Rescue/responsible and approved transport coordinator must be involved at all phases, from the beginning of the transport until the end. 

  • Communication is through Facebook Group Message and cell phones.

  • Group messages must pertain to transport. No side conversations. This will help avoid confusion and keep our group threads clean.

  • Drop off and pick up person must be flexible during the day of the transport.

  • If you have an urgent situation, please be advised that there is no guarantee we can transport in the time frame needed if urgent. We do our best according to volunteers schedules, routes, and seat availability. 

  • Pets will remain in the carrier during the transport and taken out while going through security.

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* We only transport for rescue groups, no personal animals. 

No money or compensation is to be exchanged, we are an all volunteer group. 

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